Privacy policy

Effective November 14, 2026. Leia em português.

In short

Pingo is an application that runs on your computer. Your conversations, agents, memory and sign-ins are stored there. The application does not send that data to us: there is no Pingo server in the path, and no usage collection.

What leaves your computer is what you ask an agent to do: the text goes to the AI service you chose, and the actions go to the tools you connected.

What stays on your computer

• Your conversations with agents, the files they create and the memory they keep.
• The agents, routines, rules and settings.
• The sign-ins of connected services and the API keys you paste. They are stored encrypted, protected by the operating system (macOS Keychain, Windows data protection or the Linux keyring).

To delete everything, remove the application and its data folder. Nothing is kept elsewhere on our side.

What leaves your computer, and where it goes

• The AI service you chose. To reply, an agent sends the conversation, its instructions and whatever it needs to read (an email, a document, a tool result) to the AI service you configured: your Claude or ChatGPT subscription, or the API key of a provider such as OpenAI or OpenRouter. This goes directly from your computer to that provider, under its own privacy policy.
• The tools you connected. When an agent reads your calendar or sends an email, the request goes from your computer to that service, with the sign-in you made.
• Voice, if you use it. Real-time voice conversation and replies read aloud with an API voice send the audio or text to the provider of the key you saved. Local dictation transcribes on the computer itself.
• Updates. The application asks the release server whether a new version exists. That request carries none of your data.

Your Google account data

If you connect Gmail, Google Calendar, Drive, Docs or Sheets, Pingo accesses that data only to do what you ask an agent to do, such as reading a message, creating an event or editing a document.

• Access goes from your computer directly to Google's servers. The data does not pass through Pingo servers, and we have no access to it.
• The Google sign-in is stored encrypted on your computer. You can remove it in the application, under Connectors, or at myaccount.google.com/permissions.
• When an agent needs to read Google data to reply, that content is sent to the AI service you chose, only to produce that reply.
• Google data is not used for advertising, is not sold and is not used by us to train AI models. No one on our team reads this data.

Pingo's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

What we receive

From the application, nothing: it has no telemetry, no automatic error reports and no Pingo account.

From this website, the hosting provider (Cloudflare) records technical access data, such as IP address and browser, to deliver the pages and protect against abuse. The site uses no advertising cookies or tracking tools.

If you write to us, we keep the message and your email address in order to reply. If you join the waitlist for the hosted plan, we keep the address you gave, only to tell you when it opens; to leave the list, write to the contact below.

Pingo on a server

Whoever installs Pingo on their own server keeps the data on that server, under their own responsibility. If we offer a version hosted by us, it will have its own terms, published before launch.

Your rights

Because the data stays with you, you are the one who reads, corrects and deletes it, right in the application. For anything we hold, such as a contact message, you may request access, correction or deletion, under Brazil's General Data Protection Law (LGPD), at the address below.

Children

Pingo is not intended for people under 18.

Changes to this policy

If this policy changes, the new version appears on this page with the date it takes effect.

Contact

Privacy questions: contato@pingoai.app.